Natural Disasters

3　Illness/Injury

3　Illness/Injury

1. After a major disaster, Medical Aid Stations will be set up, providing free medical care by doctors. You will not need a health insurance card.
  Ask the city office where Medical Aid Stations are located.
  ☞　Glossary: Medical Aid Stations
2. Doctors and nurses may also make visits to Evacuation Centers (hinanjo). Ask center staff about when doctors or nurses will be coming.
3. Call the number below for information on medical facilities with foreign language support.
  ■Tokyo Medical Institution Information Service "HIMAWARI" （Bureau of Public Health, Tokyo Metropolitan Government）
  Phone: 03-5285-8181 　7 days, 9am - 8pm
Go to a nearby Medical Aid Station. You do not need money. You will not need a health insurance card.
Ask the city office where Medical Aid Stations are located.

☞　Glossary: Medical Aid Stations
1. There will likely not be interpreters at Medical Aid Stations soon after a disaster. Please go with someone who speaks Japanese.
  If you don't know a Japanese speaker, ask for help at the city office.
  
  ☞　Glossary: Medical Aid Stations
2. Call the number below for information on medical facilities with foreign language support.
  ■Tokyo Medical Institution Information Service "HIMAWARI" (Bureau of Public Health, Tokyo Metropolitan Government）
  Phone: 03-5285-8181 　7 days, 9am - 8pm
3. Using a translation app can help you carry out simple conversations.
  See the following page for information on the translation app "VoiceTra".
  
  ■Multilingual Speech Translation Application "VoiceTra" （National Institute of Information and Communications Technology (NICT))
  https://voicetra.nict.go.jp/（Japanese）
  
  https://voicetra.nict.go.jp/en/（English）
4. You can communicate any injuries or illnesses via the Multilingual Medical Questionnaire.
  Download it via the link below.
  ■Multilingual Medical Questionnaire (International Community Hearty Konandai / Kanagawa International Foundation)
  https://kifjp.org/medical/(23 Languages)
Speak to the local police. You can call the police by dialing 110.
Do not touch anything until the police arrive.
If you don't know where the police station is, ask at the city office.