The following are consultation desks at municipalities which are available in foreign languages.
Please call and check available days, times, languages, etc. because they may have changed.
Consultations at Municipal Offices (23 Special-Ward Area)
Chuo-ku
Tel: 0570-054-222
Language: English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Tagalog, Nepalese, Russian, Indonesian, Thai, Russian, Hindi, and French
Time: Monday - Friday 8:30am - 5:00pm
○ Interpretation using a tablet
Tel: 03-3546-5625 *Inquiries will be answered in Japanese
[Interpretation through a video call]
Language: English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Tagalog, Nepalese, Indonesian, Thai, Russian, Hindi, and French
[Machine Interpretation]
Language: English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Tagalog, Nepali, Indonesian, Thai, Russian, Hindi, French, Sinhala, Myanmar, Arabic, Italian, Urdu, Dutch, Khmer, Danish, German, Turkish, Hungarian, Polish, Brazilian Portuguese, Malay, Mongolian, and Lao
Time: Monday - Friday 8:30am - 5:00pm
Minato-ku
Tel: 03-3578-2046
Language: English
Time: Monday - Friday 9:00am - 12:00pm, 1:00pm - 5:00pm
○ Interpretation using a tablet
Language: English, Chinese, Korean, Portuguese, Spanish, Thai, Russian, Tagalog, Nepali, Vietnamese, Indonesian, and Hindi
Time: Monday - Friday 9:00am - 12:00pm, 1:00pm - 5:00pm
Shinjuku-ku
- Language: English Tel: 03-5272-5060
- Language: Chinese Tel: 03-5272-5070
- Language: Korean Tel: 03-5272-5080
Time: Monday - Friday 9:30am - 12:00pm, 1:00pm - 5:00pm
○Shinjuku Multicultural Plaza (Shinjuku-ku)
Tel: 03-5291-5171
- Language: English
Time: 1st, 3rd and 5th Wednesdays, and 3rd Fridays 10:00am - 12:00pm, 1:00pm - 5:00pm - Language: Chinese
Time: Tuesday and Thursday 10:00am - 12:00pm, 1:00pm - 5:00pm - Language: Korean
Time: Monday 10:00am - 12:00pm/Friday 10:00am - 12:00pm, 1:00pm - 5:00pm - Language: Thai
Time: Tuesday 10:00am - 12:00pm, 1:00pm - 5:00pm - Language: Burmese
Time: Thursday 10:00am - 12:00pm, 1:00pm - 5:00pm - Language: Nepali
Time: Tuesday 10:00am - 12:00pm, 1:00pm - 5:00pm
Bunkyo-ku
○ Interpretation using a tablet
Tel: 03-5803-1129
Time: Monday - Friday 8:30am - 5:00pm
Language: English, Chinese, Korean, Spanish, and Portuguese
*Please check availability by phone for the following languages:
Vietnamese, Thai, French, Nepali, Hindi, Russian, Indonesian, Filipino, Khmer, and Myanmar
Taito-ku
Tel: 03-5246-1025
- Language: English
Time: 1st and 3rd Thursdays 10:00am - 12:00pm - Language: Chinese
Time: 1st, 2nd, and 3rd Thursdays. 10:00am - 12:00pm - Language: Korean
Time: 1st and 3rd Thursdays 2:00pm - 4:00pm
○ Interpretation using a tablet
Tel: 03-5246-1025
- Language: English, Chinese, Korean, Portuguese, and Spanish
Time: Monday, Tuesday, Thursday, Friday, and 2nd Sunday 8:30am - 5:15pm/Wednesday 8:30am - 7:00pm - Language: Vietnamese and Thai
Time: Monday, Tuesday, Thursday, Friday, and 2nd Sunday 9:00am - 5:15pm/Wednesday 9:00am - 7:00pm - Language: Tagalog and French
Time: Monday, Tuesday, Thursday, and Friday 9:00am - 5:15pm/Wednesday 9:00am - 7:00pm - Language: Nepali, Hindi, Russian, and Indonesian
Time: Monday, Tuesday, Thursday, and Friday 9:00am - 5:15pm/Wednesday. 9:00am - 6:00pm
Sumida-ku
Tel: 03-5608-1616
- Language: English
Time: Wednesday 1:00pm - 3:00pm - Language: Chinese
Time: Wednesday 10:00am - 12:00pm
Koto-ku
Tel: 03-3647-2364
Language: Chinese
Time: Thursday 1:00pm - 4:00pm
Shinagawa-ku
Tel: 03-3777-2000
- Language: English
Time: 2nd Tuesday. 9:00am - 5:00pm (check-in until 4:30pm) - Language: Chinese
Time: 2nd and 4th Thursdays 9:00am - 5:00pm (check-in until 4:30pm)
Meguro-ku
Tel: 03-5722-9187
Language: English
Time: Monday - Friday 9:00am - 12:00pm, 1:00pm - 5:00pm
Tel: 03-5722-9194
- Language: Chinese
Time: Monday, Tuesday, Wednesday, and Friday 10:00am - 12:00pm, 1:00pm - 5:00pm - Language: Korean
Time: 1st and 3rd Thursdays 10:00am - 12:00pm, 1:00pm - 5:00pm - Language: Tagalog
Time: 2nd and 4th Thursdays. 10:00am - 12:00pm, 1:00pm - 5:00pm
Setagaya-ku
Tel: 03-5432-2892
- Language: English
Time: Monday - Friday 8:30am - 12:00pm, 1:00pm - 5:00pm - Language: Chinese
Time: Monday, Tuesday, and Thursday 8:30am - 12:00pm, 1:00pm - 5:00pm
○ Interpretation using a tablet
- Language: English, Chinese, Korean, Portuguese, and Spanish
Time: Monday - Friday 8:30am - 12:00pm, 1:00pm - 5:00pm - Language: Thai, Vietnamese, Tagalog, Russian, French, Hindi, Indonesian, and Nepali
Time: Monday - Friday 9:00am - 12:00pm, 1:00pm - 5:00pm
○Interpretation through Telephone
- Language: English, Chinese, Korean, Portuguese, Spanish, Thai, Vietnamese, Tagalog, Russian, French, Indonesian, Nepalese, German, Italian, Malay, Myanmar, Khmer, Mongolian, and Sinhalese
Time: Monday - Friday 8:30am - 12:00pm, 1:00pm - 5:00pm
Shibuya-ku
Tel: 03-3463-1142
Language: English (an interpreter)
Time: Monday - Friday 9:00am - 5:00pm
Nakano-ku
○Telephone consultation
Tel: 03-3228-8929
Time: Monday - Friday 8:30am - 12:00pm / 1:00pm - 5:00pm
Language: English, Chinese, Plain Japanese
○Consultation over the counter
Time: Monday - Friday 8:30am - 12:00pm / 1:00pm - 5:00pm
Language: English, Chinese, Plain Japanese
[Interpretation through a video call (13 languages)]
English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai, Tagalog, Indonesian, Nepali, Russian, Hindi, French
[Machine Interpretation (30 languages)]
English, Chinese, Korean, Spanish, Brazilian Portuguese, Vietnamese, Russian, Thai, Tagalog, Nepali, Indonesian, Hindi, French, German, Italian, Malay, Myanmar, Khmer, Mongolian, Arabic, Urdu, Dutch, Sinhala, Danish, Turkish, Hungarian, Polish, Portuguese, Rao, Ukrainian
Suginami-ku
Tel: 03-3312-2111
- Language: English
Time: Tuesday 9:00am - 12:00pm Thursday 1:00pm - 4:00pm - Language: Chinese
Time: Tuesday 1:00pm - 4:00pm Thursday 9:00am - 12:00pm
Toshima-ku
○Consultation over the counter・Interpretation using a tablet
- Language: English, Chinese, Korean, Portuguese, Mongolian, Sinhara, Urdu, Bengali, Arabic
Time: Monday to Friday 8:30am-5:00pm - Language: Spanish, Hindi, Thai, Philippine, Nepali, Khmer, Malay, Vietnamese, Indonesian, Myanmar,
Time: Tuesday to Friday 9:00am-5:00pm - Language: French, Russian
Time: 10:00am-5:00pm - Language:Ukrainian
Time:10:00am-12:00am
Kita-ku
Tel: 03-3908-1101
Language: Chinese
Time: 2nd Tuesday and 4th Wednesday 1:00pm - 4:00pm (appointments are required)
Arakawa-ku
Tel: 03-3802-3111 Extension 2145・2146
- Language: English
Time: 1st Thursday (2nd Thursday if it falls on a holiday) 1:00pm - 4:00pm - Language: Chinese and Korean
Time: 1st Thursday (2nd Thursday if it falls on a holiday) 9:00am - 12:00pm
Nerima-ku
Tel: 03-5984-4333
- Language: English and Chinese
Time: Monday - Friday 1:00pm - 5:00pm - Language: Korean
Time: Friday 1:00pm - 5:00pm - Language: Tagalog
Time: Monday 1:00pm - 5:00pm
○ Cultural Exchange Square Information Section (provides information in foreign languages)
Tel: 03-3975-1252
- Language: English
Time: Tuesday and Thursday 10:00am - 1:00pm
Saturday 1:00pm - 4:00pm - Language: Chinese
Time: Sunday 1:00pm - 4:00pm
Wednesday and Friday 10:00am - 1:00pm - Language: Korean
Time: Monday. 10:00am - 1:00pm
*Please inquire availability for other languages.
Adachi-ku
Tel: 03-3880-5177
Language: English, Chinese, and Korean
Time: Monday - Friday 9:30am - 12:00pm, 1:00pm - 4:00pm
Katsushika-ku
Tel: 03-5654-8617
Language: English and Chinese
Time: Monday 12:30pm - 5:00pm (Telephone call until 4:30pm)
Edogawa-ku
Tel: 03-5662-7684
Language: English and Chinese
Time: Monday 1:00pm - 4:00pm (check-in until 3:00pm)
Consultations at Municipal Offices (Cities in Tama Area)
Hachioji City
Tel: 042-642-7091 E-mail: https://hia855.com/support-desk/
- Language: English
Time: Monday - Saturday 10:00am - 5:00pm - Language: Chinese
Time: Monday 10:00am- 5:00pm - Language: Korean, Vietnamese, Nepali, Filipino,Thai, Spanish, Portuguese, French, Myanmar, Plain Japanese, German,Russian, Indonesian and Mongolian
Time: 10:00am - 5:00pm *appointments are required
Tachikawa Multicultural Center
Tel: 042-527-0310
Language: English, Chinese and Spanish
Time: Wednesday 1:00pm - 4:00pm (appointments are required) / Saturday 1:00pm - 4:00pm
○ Online (Zoom) consultation
Language: English,Chinese and Portuguese
Time: Wednesday 10:00am - 4:00pm (appointments are required)
Musashino City
Tel:0422-56-2922 *Face-to-face consultations are also available.
- Language:English,Chinese and Plain Japanese
Time: Tuesday - Saturday 9:00am - 5:00pm - Language: Thai
Time: 3rd Thursday 10:00am - 12:00pm - Language: Spanish
Time: 2nd Tuesday 3:00pm - 5:00pm - Language: Norwegian
Time: 2nd Wednesday 2:00pm - 4:00pm - Language:German
Time:3rd Tuesday 2:00pm - 4:00pm - Language:Russian
Time:2nd Friday 10:00am - 12:00pm - Language: Tamil and Hindi
Time:4th Friday 3:00pm - 5:00pm
Mitaka City
Tel:0422-43-7812 *Face-to-face or Online consultations are also available.
Language: English and Plain Japanese
Time: Monday - Saturday 10:00am - 5:00pm
Fuchu City
*Those who live, work, or attend school in Fuchu City can have consultations.
Tel: 042-366-1711
Language: English, Chinese, and Korean
Time: Monday - Friday 8:30am - 5:00pm
* Please inquire availability for other languages.
Chofu City
Tel: 042-441-6195 (appointments are required)
Language: English, Chinese, Korean, Vietnamese, Filipino, Thai, Spanish, Portuguese, French and Plain Japanese
*You can consult in Arabic, Russian, Swahili, German, Indonesian and Urdu at the counter.
Time: Monday - Saturday 9:00am - 5:00pm
Machida City
Tel: 042-722-4260 *Face-to-face consultations are also available.
Language: English, Chinese, Korean, Vietnamese, Filipino, Spanish, French and Plain Japanese
Time: Tuesday, Thursday and Saturday 1:00pm - 3:30pm
Koganei City
Tel: 042-387-9818
Language: English
Time: By appointments only.
Kodaira City
Tel:042-342-4488 *Face-to-face consultations are also available.
Language: English
Time: Monday, Wednesday, Thursday, Friday and Saturday 9:00am - 5:00pm
Hino City
Tel:042-843-4044 *Face-to-face consultations are also available.
Language: Plain Japanese
Time: Monday - Friday 8:45am - 5:00pm
Kunitachi City
Tel: 042-576-2111 Extension 178
Please inquire availability for interpretation.
Time: By an appointment only.
Komae City
Tel: 03-3430-1111
Language: English, Chinese, Korean, etc. (interpreters by international volunteers)
Time: Please inquire available dates and times.
Hamura City
*In-person consultation only. Those who scheduled an appointment are served first.
Tel: 042-555-1111 Extension 540
- Language: English
Time: Tuesday and Thursday 9:00am - 12:00pm, 1:00pm - 4:00pm - Language: Spanish
Time: Monday, Wednesday, and Friday 9:00am - 12:00pm, 1:00pm - 4:00pm
Tuesday and Thursday 9:00am - 12:00pm
* Please inquire availability for other languages.
Higashimurayama City
Tel: 042-393-5111
- Language: English
Time: Monday, Wednesday, Thursday, and Friday 9:00am - 12:00pm, 1:00pm - 4:00pm - Language: Chinese
Time: Monday - Friday 9:00am - 12:00pm, 1:00pm - 4:00pm - Language: Korean
Time: Monday, Tuesday, Thursday, and Friday 9:00am - 12:00pm, 1:00pm - 4:00pm
Kokubunji City
Tel: 042-505-6132 *Face-to-face consultations are also available.
- Language: English and Plain Japanese
Time: Monday - Friday 9:00am - 5:00pm - Language: Chinese
Time: Monday, Wednesday and Friday 9:00am - 4:00pm (The time may change.)
Higashi-Yamaoto City
Face-to-face consultation at the counter
Language: English, Chinese, Nepali, Spanish, Portuguese, French, Myammer, Taiwanese, Dutch and Arabic
Time: Monday - Friday 9:00am - 5:00pm
Akiruno City
Tel: 042-558-1111 Extension 2417
*Machine translation
Time: Monday - Friday 8:00am - 12:00pm, 1:00pm - 5:15pm
Nishi-Tokyo City (Nishi-Tokyo Multicultural Center)
Tel: 042-461-0381 info@nimic.jp
Language: English, Chinese, Korean, and Spanish (days of the week vary depending on languages)
Time: Monday - Friday 10:00am -12:00pm, 1:00pm - 4:00pm
○ Interpretation using a tablet
Tel: 042-461-0381 info@nimic.jp
Language: English, Chinese, Korean, Portuguese, Spanish, Filipino, Thai, Nepali, Hindi, Vietnamese, French, Russian, Indonesian, Khmer, Myanmar, Ukrainian, and Plain Japanese
Time: Monday - Friday 10:00am - 12:00pm, 1:00pm - 4:00pm
Toshima mura
Face-to-face consultation at the counter
Language: English
Time: Moday - Friday 8:15am - 5:00pm
