Tokyo Life
Consultation Services for Various Problems
*This article originally appeared on a website operated by Tokyo International Communication.
If you have problems or questions, we encourage you to consult with others instead of trying to handle things yourself.
The following is a list of consultation services with counselors who can speak foreign languages and easy-to-understand Japanese, or which offer interpretation services.
Problems in daily life
Contact consultation desks of Tokyo Metropolitan Government or your municipality
Consultation services for non-Japanese people are available at Tokyo Metropolitan and local municipal offices. Non-Japanese people can consult regarding problem in daily life and other questions.
The timing at which different languages are supported for consultations differs at each office. In some cases, consultation is only available to people living in the region, working in the region, or attending school in the region. Please check the following homepages.
Webpages listing consultation desks supporting foreign languages at Tokyo Metropolitan and local municipal offices.
Contact international associations
International associations support interaction among Japanese and international residents living in the community, and help international residents lead a comfortable life in the community.
International associations also provide consultation for non-Japanese people. The timing at which different languages are supported for consultation differs at each international association. Please check the following homepages.
Webpages listing consultation services at international associations in Tokyo.
Searching for doctors and consulting about health concerns
Searching for a hospital
The following information centers can assist you with finding a hospital offering foreign-language services. They also provide information on the medical system in Japan.
Tokyo Metropolitan Health and Medical Information Center
Consultation is offered in English, Chinese, Korean, Thai, and Spanish.
03-5285-8181
Daily: 9:00-20:00
AMDA International Medical Information Center
Consultation is offered in English, Chinese, Korean, Spanish, Thai, Portuguese, Pilipino, and Vietnamese.
03-6233-9266
Mon.-Fri.: 10:00-16:00
Consultation on physical and emotional health
SHARE (Services for Health in Asian & African Regions)
You can consult regarding health and medical treatment. Consultation is offered in English.
03-6803-0304
Wed., Fri.: 10:00-17:00
TELL (Tokyo English Life Line)
Provides consultation for emotional problems. Consultation is offered in English.
03-5774-0992
Mon. - Thu.: 09:00 - 23:00
Fri. - Sun.: 09:00 - 02:00 of the following day
For difficult problems
Consultation on residence status
Consultation Support Center for Foreign Residents
In addition to residence status, this center provides consultation on problems in daily life and other questions. The following languages are supported.
- Chinese, English (Mon.-Fri.)
- Spanish, Portuguese (Mon.-Wed.)
- Indonesian (Tue.)
- Vietnamese (Mon., Wed.)
- Tagalog (Fri.)
03-3202-5535
03-5155-4039
9:00-16:00
Consultation with a legal expert
Professional Consultation for Foreign Residents
You can consult with an attorney or other legal expert on problems such as residence status, marriage, divorce, and trouble at work. Interpretation is available in various languages. Please contact the group operating the consultation by telephone to check the scope of consultation and the supported languages.
Webpage listing schedules for Professional Consultation for Foreign Residents this year.
| Free Consultation for Foreign Residents: Japanese version |
| Free Consultation for Foreign Residents: English version |
Houterasu (Japan Legal Support Center) Multilingual Information Service
This hotline provides consultation regarding legal systems and legal associations in Japan.
Consultation is offered in English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Tagalog, Nepali, Thai and Indonesian.
0570-078377
Mon.-Fri.: 9:00-17:00
Consultation on trouble at work
You can consult regarding work-related trouble such as not receiving payments for overtime work or not receiving vacation time.
Tokyo Labor Bureau Advisory Services for Foreign Workers
The following languages are supported.
- English, Chinese (Mon.-Fri.)
- Tagalog (Mon., Tue., Wed., Fri.)
- Vietnamese (Tue., Thu., Fri.)
- Nepali (Tue.-Thu.)
- Mongolian (Fri.)
- Cambodian (Khmer) (Wed.)
03-5361-8728
9:30-12:00 / 13:00-16:30
Tokyo Metropolitan Labor Consultation Center
The following languages are supported.
Iidabashi *
03-3265-6110
- English (Mon.-Fri. 14:00-16:00)
- Chinese (Tue., Wed., Thu. 14:00-16:00)
Osaki
03-3495-6110
- English (Tue. 14:00-16:00)
Kokubunji *
042-321-6110
- English (Thu. 14:00-16:00)
*Video remote interpreting Services are also available in English, Chinese, Spanish, Portuguese, French, Russian, Korean, Thai, Vietnamese, Nepali, Indonesian, Tagalog, Hindi. Reservations are required.
Consultation on trouble when making purchases
Tokyo Metropolitan Comprehensive Consumer Center
You can consult regarding trouble related to purchases of goods and execution of contracts.
Consultation is offered in English, Chinese, and Korean.
03-3235-1155
Mon.-Sat. 9:00-17:00