Information for Evacuees from Ukraine
2022.04.28
Last updated on September 26, 2022
We are collecting information for evacuees from Ukraine.
■Where can I get a consultation?
●One-Stop Consultation Desk for Evacuees from Ukraine (Tokyo Metropolitan Foundation "TSUNAGARI")
For information to live in Tokyo with peace of mind and guidance on where to get more detailed consultations
Telephone: 03‐6258‐1227
Hours: Weekdays - 10:00 a.m. to 4:00 p.m.
Available languages: Plain Japanese, English, Ukrainian, Russian, others.
★Click here for more information.↓
https://tabunka.tokyo-tsunagari.or.jp/english/info/2022/03/post-86.html
●The help desk for Evacuees from Ukraine of the Foreign Residents Support Center (FRESC)
Offering assistance to newly arriving Ukrainians
Telephone: 0120‐022‐702
Hours: Everyday - 9:00 a.m. to 8:00 p.m.
Available languages: Japanese, Ukrainian, Russian, and English.
Email address: ukrhelpdesk@bricks-corp.com
●Embassy of Japan in Ukraine
Ukrainian: https://www.ua.emb-japan.go.jp/itprtop_uk/index.html
●Japan Federation of Certified Administrative Procedures Legal Specialists Associations
For consultations on visa application procedures
Telephone: 03-6822-2178
Email address: u-support＠staff.gyosei.or.jp
Hours: Weekdays - 10:00 a.m. to 5:00 p.m.
●The Nippon Foundation［Consultation Services］
You can consult about any problems you may have in your life.
Telephone: 050-5806-9641
Language: Ukrainian, Russian, and Japanese
Hours: Everyday - 8:00 a.m. to 8:00 p.m.
Ukrainian Information sheet：https://tabunka.tokyo-tsunagari.or.jp/info/files/b1abb067919545a90d232f81703f26e90d818d6e.pdf
●Support Center for Refugees Japan (Support-R)
For consultations on legal issues such as refugee application and residency status, as well as daily issues including medical care and education.
Telephone: 0120-477-472 (Forum for Refugees Japan)
Hours: Weekdays - 10:00 a.m. to 5:00 p.m.
Available languages: English, French, Japanese
Email address: contact＠refugee.or.jp
●Центр підтримки українців в Японії
Ви можете поспілкуватись з українськими психологами по телефону.
You can talk to a Ukrainian psychologist (a specialist in mental problems and concerns) by phone.
You can consult with them about concerns related to life in Japan, visas, education, Japanese language study, work, procedures, etc.
Telephone: 080-6240-6148
Hours: Thursday, Friday - 10:00 a.m. to 12:00 p.m.
Available languages: Ukrainian, and Russian
https://www.facebook.com/SupportUkraineCINGA/
●Асоціація іноземних жінок Паруйон
You can receive free counseling from a Ukrainian psychologist (a specialist in mental problems and concerns).
Telephone: 080-4021-3005
Available languages: Ukrainian, and Russian
Ukrainian information sheet: https://tabunka.tokyo-tsunagari.or.jp/info/files/081ad36a758ede949dffac89cca0aa2a255427ca.pdf
Mail: mental_ukr@paruyon.com
Form: https://paruyon.com/ukrainian-counseling/
~About Work~
●Tokyo Ukrainian Refugee Employment Counseling Service
Helping you find a job and giving you the information you need to work
Hours: Weekdays - 9:00 a.m. to 5:00 p.m.
Available languages: Ukrainian and others.
*Reservations are required by phone or form.
Telephone: 050-5576-7317
Form: https://form.run/@student-consultation
●Tokyo Employment Service Center for Foreigners Job-consultation desk for evacuees from Ukraine
Offering job consultation services
Hours (Consultations in Ukrainian): Every Thursday - 9:00 a.m. to 5:00 p.m.
Hours (Consultations in English): Weekdays - 9:00 a.m. to 5:00 p.m.
*Reservations are required for consultations in Ukrainian and English.
Telephone: 03‐5361‐8722
Email address: tougaisen_ukr@mhlw.go.jp
～About children's schools～
●MEXT(Ministry of Education, Culture, Sports, Science and Technology-JAPAN) Help Desk
For information and consultations regarding school attendance and Japanese language education
Telephone: 0120‐082‐434
Email address: ukraine-helpdesk@mext.go.jp
Hours: Weekdays - 9:30 a.m. to 6:15 p.m.
Available languages: Plain Japanese, English
■Where can I ask for an interpreter when I want to talk to a Japanese people?
●The Nippon Foundation［Interpretation Services］
Free interpretation over the phone when speaking with a Japanese person.
※There is a charge for the phone call.
Telephone: 050-5806-9641
Hours: Everyday - 8:00 a.m. to 8:00 p.m.
Language: Ukrainian, Russian, and Japanese
Ukrainian information sheet: https://tabunka.tokyo-tsunagari.or.jp/info/files/b1abb067919545a90d232f81703f26e90d818d6e.pdf
■Where can I learn about support?
●The Nippon Foundation [For evacuees from Ukraine]
We wills start accepting applications for support for travel expenses/living expenses/living environment preparation expenses from April 20.
Japanese/Ukrainian：https://www.nippon-foundation.or.jp/who/news/information/2022/20220415-69433.html
●MathMathGood [Language support for children of Ukraine]
This program supports Ukrainian children (from kindergarten to 6th grade) who have fled to Japan to learn Ukrainian language and culture online so that they will not have problems when they return to Ukraine.
Japanese/Ukrainian/English：http://mathmathgood.com/japanese/ukraine/form.pdf
■Where can I get information that will help me live in Japan?
●Office of the Governor for Policy Planning, (TMG)
"To all evacuees from Ukraine to Japan" (June,1)
About visas, certificates for displaced persons, etc.
Ukrainian: https://www.seisakukikaku.metro.tokyo.lg.jp/cross-efforts/2022/06/images/For_Everyone_0601UKR.pdf
English: https://www.seisakukikaku.metro.tokyo.lg.jp/cross-efforts/2022/06/images/For_Everyone_0601ENG.pdf
"To those having evacuated to Tokyo" (June,1)
About the house, life, hospital, etc.
●Bureau of Citizens, Culture and Sports, Tokyo Metropolitan Government
・"Life in Tokyo"
This leaflet contains information necessary from your arrival in Japan to your daily life in Japan. There is also advice on how to live in Japan.
・"Disaster Prevention Leaflet"
This leaflet explains what to watch out for and how to prepare for earthquakes, typhoons, and heavy rain.
Ukrainian: https://tabunka.tokyo-tsunagari.or.jp/info/files/996591a41227161cae6af4a80210e1a7f5e9ff05.pdf
Russian: https://tabunka.tokyo-tsunagari.or.jp/info/files/93a847bdb9d30d4727ab5f3aadbac0c655084c22.pdf
Japanese: https://tabunka.tokyo-tsunagari.or.jp/info/files/4b026f7808a531ddb7fada1989dee4cd4cb2fbf0.pdf
●Immigration Services Agency of Japan [For Ukrainians living in Japan]
Notices from the Immigration Agency
Japanese/Ukrainian: https://www.moj.go.jp/isa/support/fresc/ukraine_support.html
English: https://www.isa.go.jp/en/support/fresc/ukraine_support.html
●NHK World JAPAN
・Сайт новин
https://www3.nhk.or.jp/nhkworld/uk/news/
・Корисна інформація про життя в Японії
https://www3.nhk.or.jp/nhkworld/uk/news/tips/
●NPO Kraiany, Ukrainian Community in Japan
About visas, living arrangements, support, etc.
Ukrainian: https://www.kraiany.org/uk/evacuee_menu.html
English: https://www.kraiany.org/en/evacuee_menu.html
●Допомога евакуйованим українцям в Японії (Assistance to Ukrainian evacuees in Japan)
Ukrainian: https://helpinjapan.info/
Japanese: https://helpinjapan.info/ja/ja-home/
～About children's schools and study～
●Tokyo Metropolitan Board of Education
・Enrollment in Public Elementary and Junior High Schools
English: https://www.kyoiku.metro.tokyo.lg.jp/en/enrollment_in_public_elementary_and_junior_high_schools.html
・"Tanoshii gakkou"
Textbooks for studying Japanese
Ukrainian:https://www.kyoiku.metro.tokyo.lg.jp/school/document/japanese/tanoshi_gakko_24.html
English:https://www.kyoiku.metro.tokyo.lg.jp/school/document/japanese/tanoshi_gakko_04.html
●Ministry of Education, Culture, Sports, Science and Technology (MEXT) [Support for evacuees from Ukraine]
Information regarding school attendance and Japanese language education
Ukrainian: https://www.mext.go.jp/ukraine_helpdesk.html#a2
English: https://www.mext.go.jp/ukraine_helpdesk.html#a3
Japanese: https://www.mext.go.jp/ukraine_helpdesk.html
●Japan Overseas Educational Services
Ласкаво просимо! （Welcome to Japan）
Japanese words and phrases commonly used in everyday life and at school
https://www.joes.or.jp/cms/joes/img/news/yokosonihon20220408.pdf
●Educational Support Project for Ukrainian children displaced in various parts of the world through the production of Ukrainian-language math and arithmetic videos
You can study arithmetic and mathematics from elementary school to high school using Ukrainian video clips.
https://www.math-suport-ukraine.jp/
●Japanese section of *IBBY(JBBY) [*IBBY=International Board on Books for Young People]
JBBY Hope Project[Books for child refugees in Japan]
We present Ukrainian books and picture books to children who have fled to Japan.
https://jbby.org/jbby_kibo_present
■Where can I learn Japanese?
●Website for Japanese Languages Classes by Volunteers in Tokyo (Japanese only)
You can find Japanese language classes in Tokyo.
https://nihongo.tokyo-tsunagari.or.jp/
●TSUNAHIRO by Agency for Cultural Affairs, Government of Japan
You can study Japanese on this website.
Ukrainian: https://tsunagarujp.bunka.go.jp/?lang_id=UK
