Being prepared is the first step to avoid an accident or crime.
Traffic accident, theft, lost and found
- Once you reach the police, tell the operator the following:
・what happened (explain clearly such as "(there was) an accident")
・when it happened
・where it happened
・phone number you are calling from
- Find and describe the name of nearby intersections, buildings and/or stores if you do not know the exact address of the site.
- You may call 110 from your mobile phone.
If you become a victim of theft, call 110 (no area code is necessary) or report the theft to the nearest police box. You should also immediately contact your bank and/or credit card company if your ATM card, credit card, or bankbook are stolen.
If you have lost or inadvertently left behind your personal items and wish to recover them, visit the nearest police station or police box to report the loss.
If you have left behind your belongings on a train:
Ask a station attendant for help. It makes the search easier if you remember the destination of the train and the train car you were on.
If you have left behind your belongings on a bus or taxi:
Contact a local service office of the bus company or the taxi company.
If you find a lost item:
If you come across a lost item, hand it over to the nearest police station or police box as soon as possible. If you are at a train station or a department store, hand it over to a station attendant or to the lost and found section of the store.