Living Infomation

Comprehensive Living Guide for Foreign Residents in Japan

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Postal and takuhaibin delivery services

The postal service in Japan is operated by Japan Post Co., Ltd. A delivery service for small packages is also provided by takuhaibin companies.

Postal system in Japan
How to send your mail
  • To send mail within Japan, for a postcard it currently costs 63 yen, while for a standard-sized letter (of up to 25 grams in weight) the cost is 84 yen.
  • Affix the appropriate postage stamp on a postcard or envelope and drop into a mailbox (called posuto in Japanese). A standard mailbox is red and has two slots: the left slot is for general mail; the right slot is for large-size mail, express mail and international mail.
  • If you don’t know the exact postage cost or the item you want to send doesn’t fit the mailbox’s slot, you need to take it to a nearby post office to mail.
Sending a package in Japan

In addition to the Japan Post’s "Yu-Pack," there are also home delivery services provided by courier companies. Many convenience stores handle "Yu-Pack" or home delivery services, making it even more convenient.
By applying for a pickup with either telephone or the Internet, the courier company will come pick up your package from your home.

  • You may specify a delivery timeframe.
  • You may also send golf bags, skis, and suitcases.
  • There are also companies that provide services where users may mail magazines, catalogues, CDs and DVDs through designated posts at a uniform fee nationwide, which is less expensive than regular home delivery services. Conditions and necessary delivery days may change depending on the company, so be sure to check in advance.
International mail
  • To send a postcard from Japan overseas, the postage is 70 yen to anywhere in the world.
  • To send a letter, the postage ranges from 90 yen to 130 yen for up to 25 grams, depending on the destination.
  • There are several shipping types by which you may send a letter or a package overseas, including EMS (international express mail service), airmail, SAL (economy airmail), surface mail, etc.
  • When you send/receive a package to/from overseas, the items contained within may be subject to customs duty. For more information about customs on international mail, please contact to Tokyo Customs overseas mail sub-branch.
  • To send a greeting card (up to 25 grams) to an international address, you can still use the standard rate for letters (90 yen to 130 yen depending on the destination) for an oversized card if you write "Greeting Card," "New Year’s Card," "Christmas Card," “Birthday Card” or suchlike clearly on the front of the envelope, or show the card to a clerk at the post office.
Customer Service Center

Postal information service in English is available at the following number:

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